At Elena Hikes, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, and order details when you use our website or place an order.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you regarding your purchases and inquiries
- Provide customer support and respond to requests
- Improve our website and services
Payment Method
Elena Hikes operates worldwide and accepts only Cash on Delivery (COD) as a payment method.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited information only with trusted service providers (such as shipping and delivery partners) strictly to complete your order.
Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience, track preferences, and analyze site performance.
Your Rights and Opt-Out Instructions
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data where legally applicable
- Opt out of receiving promotional emails by contacting us at [email protected] or following the unsubscribe instructions in our emails
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute protection.
Changes to This Policy
Elena Hikes may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
[email protected]