Welcome to Elena Hikes. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order.
Products and Availability
We strive to ensure product details, descriptions, and prices on our website are accurate. However, errors may occasionally occur. In such cases, we reserve the right to correct them and update your order accordingly. Product availability is subject to stock, and we may limit or cancel orders where stock is unavailable.
Orders and Acceptance
When you place an order on our website, it constitutes an offer to purchase the product. We reserve the right to accept or reject any order at our discretion. You will be notified by email or phone once your order is confirmed and prepared for delivery.
Payment Method
Elena Hikes only accepts Cash on Delivery (COD) as the payment method. Customers are required to pay the full amount at the time of delivery. No online payments, bank transfers, or card transactions are accepted.
Shipping and Delivery
We deliver worldwide. Shipping times may vary depending on location, product availability, and courier services. While we aim to deliver orders within the estimated timeframe, delays may occur beyond our control. Customers will be notified of any unexpected delays.
Returns and Refunds
Returns and refunds are subject to our Refund and Return Policy. Customers must inspect the product at the time of delivery and report any issues immediately. Refunds, if applicable, will be provided according to the terms outlined in our separate policy.
User Responsibilities
By using our site, you agree to:
- Provide accurate, current, and complete information when placing an order
- Accept responsibility for maintaining the confidentiality of your account details
- Use the website only for lawful purposes and not for fraudulent activities
Intellectual Property
All content on Elena Hikes, including images, text, graphics, logos, and designs, are the property of Elena Hikes and are protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.
Limitation of Liability
Elena Hikes is not responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. We do not guarantee uninterrupted or error-free operation of our website.
Changes to Terms
We may update these Terms and Conditions at any time. Changes will be effective immediately once posted on this page. Your continued use of our website constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
[email protected]